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Claims
To report a
claim, please call our office during business hours:
(513) 941-2383
For our Progressive
Insurance Customers call 1-800-PROGRESSIVE (24/7)
PLEASE REPORT YOUR CLAIM AS SOON AS POSSIBLE.
This will help us resolve your claim quickly.
When you call to report your claim, a claim professional
will ask you for specific information regarding your claim.
You can help us to take your report and process your claim more
quickly
if you are prepared with the following information. However,
please do not delay reporting your claim if you do not have
all of the
information requested.
Please select
the type of claim to see and/or print the kinds of information
you will be asked to provide.
Homeowner Property Claim
Homeowner Liability Claim
Automobile Claim
Business General Liability Claim
Business Property Claim
Workers Compensation Claim
Homeowner
Property Claim
To ensure that your claim is processed as quickly as possible,
please try to have the following information available
when you call to report your claim. However, please do not
delay reporting
the claim if you do not have all the information requested:
• Date of the loss
• Insured's name and address
• Location of the loss
• Description of the loss (e.g., fire in the kitchen, roof of garage
blown off)
• Police or fire report/police report number/police precinct or fire
department that responded
• What caused the loss (e.g., defective toaster oven, thunderstorm)
• Approximate dollar amount of the loss (if known)
• Name and telephone number of person to contact to discuss the claim
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Homeowner Liability Claim
To ensure that your claim is processed as quickly as possible,
please have the following information available when you call
to report your claim. However, please do not delay reporting
the claim if you do not have all the information requested.
• Date of the loss
• Insured's name and address
• Location of the loss
• Description of the loss (e.g., visitor tripped in your driveway
breaking leg, dog bit a delivery person)
• If there was bodily injury, the name, age and relationship of the
person injured
• Extent of the injury/what the injured person is complaining of
• Was the injured person taken to a hospital?
• Were there any witnesses? Names of witnesses?
• Police report
• Have you been contacted by an attorney representing the injured
party?
• If there was property damage, the nature of the damage
• Name and telephone number of person to contact to discuss the claim
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Automobile Claim
To ensure that your claim is processed as quickly as possible,
please have the following information available when you
call to report your claim. However, please do not delay reporting
the claim
if you do not have all the information requested. First Party
Claims (Damage to or theft of your own automobile)
• Date of loss
• Insured's name and address
• Location of loss
• Description of loss
• Police or fire report/number of police report/precinct or fire
department responding
• What caused the loss?
• Approximate dollar amount of the loss (if known)
• Name and telephone number of person to contact to discuss the claim
• Type of vehicle
• License plate number
• VIN number (can be found on insurance card or registration)
• Can the car be driven?
• Where is the car or where can we inspect it?
• Have you obtained an estimate?
Third Party Claims (Damage to someone else's property or bodily
injury to someone else)
• Date of loss
• Insured's name and address
• Location of loss
• Description of loss
• Police or fire report/police report number/precinct or fire department
responding
• What caused the loss?
• Approximate dollar amount of the loss (if known)
• Name and telephone number of person to contact to discuss the claim
• If bodily injury, name, age and relationship of injured person
• Extent of the injury/person complaining of what?
• Was the injured person taken to a hospital?
• Names of any witnesses
• Was a police report made?
• Have you been contacted by an attorney representing the injured
person?
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Business
General Liability Claim
To ensure that your claim is processed as quickly as possible,
please have the following information available when you
call to report your claim. However, please do not delay reporting
the claim
if you do not have all the information requested.
• Date of loss
• Insured's name and address
• Location of loss
• Description of loss
• What caused the loss?
• If bodily injury, name, age and relationship of injured person
• Extent of injury/person complaining of what?
• Was the person taken to a hospital?
• Were there any witnesses?
• Was a police report made? Police report number?
• Have you been contacted by an attorney representing the injured
party?
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Business
Property Claim
To ensure that your claim is processed as quickly as
possible, please have the following information
available when you
call to report your claim. However, please do
not delay reporting
the claim
if you do not have all the information requested.
• Date of loss
• Insured's name and address
• Location of loss
• Description of loss
• Police or fire report/police report number/precinct or fire department
responding
• What caused the loss?
• Approximate dollar amount of loss (if known)
• Name and telephone number of person to contact to discuss claim
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Workers Compensation Claim
To ensure that your claim is processed as quickly as possible,
please have the following information
available when you call to report your claim. However, please
do not delay reporting
the claim
if you do not have all the information
requested.
Information about the policy and the
insured
• Employer's name
• Address where the accident occurred
• Employer's telephone number
• Employer's mailing address
• Employer's federal identification number
• Date the employer was first notified of accident
• Nature of the employer's business
• Employer's specific products (if applicable)
Information about the injured employee/claimant
• Employee's ID/social security number
• Employee's name
• Employee's address
• Employee's date of birth
• Employee's home telephone number
• Employee's job title
• Employee's hire date
• Hours/days of the employee's regular work schedule
• Full-time or part-time
• Employee's rate of pay
• Employee's gross wages per week
Information about the accident
• Date of the accident
• Time of the accident
• Was the employee unable to work at least one full day after the
accident?
• Date the employee last worked
• Probable length of disability
• Has the employee returned to work?
• Date the employee returned to work
• Description of the injury
• Description of the accident
• Location of the accident (street address)
• Department and work process involved in the accident
• Names and addresses of any witnesses
• Did the injured employee see a doctor?
• Name, telephone number and address of doctor
• Did the injured employee go to a hospital?
• Name, telephone number and address of hospital
• Length of initial hospitalization
• Injury Form completed by/or an individual reporting this loss?
• Preparer's title
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